The details:

Join City of Moreton Bay as an Audio-Visual Support Officer and help shape and enhance our communities for today and tomorrow.

We are seeking a skilled Audio-Visual Support Officer to join our Technology Services Team. In this role, you’ll be the go-to expert for AV systems across Council sites, ensuring smooth operations and delivering exceptional support to our teams and community.

Key responsibilities:

• Responding to and managing AV support requests.
• Troubleshooting and resolving AV issues on-site.
• Designing, configuring, and supporting AV systems for meetings, MS Teams rooms, and Council events.
• Managing AV equipment lifecycle and procurement.
• Collaborating on Council projects and events to deliver seamless AV services.
• Maintaining accurate ICT asset records and documentation.
• Engaging with external AV vendors and working within budget requirements.
• Reviewing and improving AV-related procedures and processes.

About you

You will be a tech-savvy problem solver that enjoys working collaboratively and takes pride in providing high-quality support. With a strong foundation in Audio-Visual systems and technical support you will have a customer-focused mindset where you will be ready to take ownership of technical challenges and contribute to a high-performing customer focused team.

You will bring:

• Proven experience in audio-visual operations and technical support.
• Current C Class Driver’s Licence (travel to sites required when necessary)
•  Knowledge of networking fundamentals, including switches, routers, patching, DHCP and VPN
• Strong computer literacy, including OS, Microsoft 365, Active Directory, and Apple OS.
• Good understanding of AV principals and hands-on troubleshooting skills.
• Excellent interpersonal and communication skills to engage with users and vendors
• Strong time management and ability to prioritise

 Position Description_DIT_AV Support Officer.pdf

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our region. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
• Advance your skills and career through our Study, Training and Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, chaplaincy program, leader support hotline and Mates in Construction program.
• Our Caboolture and Strathpine offices have local parking on site and are close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au. 

For more information about City of Moreton Bay and to stay across what's happening in our region, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to our Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.