The Details:

Join City of Moreton Bay as a Digital Engagement Lead and help shape and enhance our communities for today and tomorrow.

As the Digital Engagement Lead, you’ll be the primary connection point between business-led digital initiatives and Digital Innovation & Technology governance, advisory and support functions. You’ll help teams understand what’s possible, guide early discovery, and ensure digital initiatives are set up for success, from initial idea through to delivery and business-as-usual.

You’ll partner closely with stakeholders, project managers, subject matter experts and vendors to bring clarity, alignment and cohesion to how digital solutions are designed, assessed and adopted across Council. This role is all about enabling the organisation to make confident, informed digital decisions that improve service quality, operational efficiency and customer outcomes.

Key responsibilities include:

• Coordinating DI&T responses to business and vendor requests including technical guidance, solution alignment and resourcing.
• Facilitating collaboration between business areas, vendors and DI&T subject matter experts.
• Reviewing proposed solutions for strategic alignment, enterprise standards, security, integration and supportability.
• Supporting governance requirements including assurance gates, risk and security reviews, and handover documentation.
• Translating complex technical information into clear, user‑friendly language.
• Embedding customer and end‑user experience principles into discovery and design.
• Leading discovery activities to clarify problems, analyse opportunities and shape digital briefs.
• Guiding Business Analysts during workshops, feasibility assessments and requirements definition.
• Identifying benefits, KPIs and baseline data and supporting benefits tracking post‑implementation.
• Maintaining oversight during delivery to ensure solutions stay aligned to intended outcomes.

To succeed in this role, you will have:

• Strong conceptual and analytical thinking with the ability to translate complex challenges into clear insights.
• Experience leading structured discovery sessions and workshops.
• Knowledge of benefits management frameworks including KPI development and benefits tracking.
• Exceptional communication skills to simplify complex technical ideas for non‑technical audiences.
• Confident presentation, negotiation and influencing skills.
• Ability to anticipate digital, organisational and social trends and guide strategic alignment.
• Strong stakeholder relationship management and the ability to foster collaboration.
• Highly organised with the ability to prioritise and deliver high‑impact initiatives effectively.

 Position Description_Digital Engagement Lead.pdf

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
• Negotiated salary increases locked in through our EBA - 4% in July 2026 and a further 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline and Mates in Construction program.
• Our Strathpine office has local parking on site and is close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au. 

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.