Job Details - Business Support Officer

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499185 Planning Full time, Permanent Administration, Planning

The details:

  • Permanent Full Time
  • $70,587pa + super (up to 12%) + leave loading
    Qld Local Government Industry Award (Stream A) - Level 2 of EBA5
  • 9 day fortnight
  • 72.5 hour fortnight
  • Hybrid, flexible working environment, including some work from home days.
  • Location: Caboolture

The Strategic Planning and Place Making Department takes a strategic approach to long term planning and policy development to shape the growth, urban form, accessibility, and liveability of our region whilst managing natural hazards and protecting and conserving our natural resources, environment, and heritage. The department’s plans, programs and initiatives are structured to meet the requirements of the Southeast Queensland Regional Plan and related State legislation, in addition to supporting local demands and needs.

We are focused on delivering on our corporate values of Service, Teamwork, Integrity, Respect, and Sustainability, and we are seeking people who resonate with these values.

This Business Support Officer role will provide administrative and business support to the Strategic Planning and Place Making Department teams to ensure effective and efficient delivery of departmental operations.

Additionally, you will: 

  • prepare correspondence, briefing notes, presentations, and other business documents.
  • assist in the review and update of resources, including template letters, forms, and customer service reference information
  • provide a high level of customer service to both internal and external stakeholders
  • assist with customer enquiries and Technology One processes including tracking and resolution
  • work collaboratively with the Senior Business Support Officer and other business support staff across the division

About you:

We are seeking a highly adaptable Business Support Officer who thrives in a fast-paced working environment. You will bring your excellent administrative and time management skills to this role and have strong communication and well-developed people and relationships skills to contribute to a positive work environment.

You will have:

  • experience providing administrative support and assistance, including the preparation of quality correspondence and documentation
  • sound knowledge of administration practices and procedures
  • well-developed organisational skills and work ethic with the ability to work autonomously
  • proficiency with the Microsoft Office suite of programs and the ability to develop proficiency with council’s corporate systems
  • excellent interpersonal skills, both verbal and written, with the ability to engage with stakeholders through all levels of the organisation.

Position Description

Download File Position Description_Business Support Officer - Strategic Planning.pdf

Why join the City of Moreton Bay Team?

As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.

With a diverse workforce of more than 2,000 team members dedicated to servicing the needs and enhancing the lifestyle of more than 479,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.

Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:

  • Discounted Health Insurance.
  • Free flu vaccinations every year.
  • Fitness Passport program offering discounted membership for you and your family to selected facilities.
  • We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training And Research Scheme (STARS).
  • Generous employer and employee super contribution scheme.
  • Salary packaging options on novated leases, superannuation payments, smartphones and devices.
  • We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our Mates in Construction program.
  • Our Caboolture office is in close proximity to public transport networks.
  • Flexibility depends on the type of work you do but could include options such as work from home, part time, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!

How to Apply

Click on the 'Apply' button below to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.

Please note: applicants will be required to undergo a National Police History Check as part of the recruitment process for this role.

To obtain further details please contact our Careers team at

For more information about the City of Moreton Bay and to stay across what's happening in our region, follow us on LinkedIn.

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