The details:

Join City of Moreton Bay as a Community Halls Senior Support Officer, and help shape and enhance our communities for today and tomorrow.

As our Community Halls Senior Support Officer, you will be responsible for providing administrative and operational support within the Community Halls portfolio, including Caboolture Hub Learning and Business Centre. Additionally, this position will provide an on-site point of contact and point of escalation at Caboolture Hub Learning and Business Centre. 

You will have the opportunity to;

• provide a range of administrative and support function associated with the operation of Council’s network of Community Halls and the Caboolture Hub Learning and Business Centre, including but not limited to: booking processes; financial operations; venue management activities; and hirer engagement. 
• develop and maintain strong relationships with diverse internal and external stakeholders through the provision of high-quality customer service.
• manage incoming and outgoing correspondence and customer requests, ensuring that timely responses are provided, and emergent issues are escalated.
• effectively navigate information systems and resources in accordance with relevant Council policies, directives and work instructions.

 Position Description - Community Halls Senior Support Officer

About you

We are seeking someone who has experience with booking processes, financial operations, venue management and hirer engagement - if you have held previous roles where you have performed these tasks then we want to hear from you! 

This experience coupled with a dedication to great customer service - including the ability to work with a diverse group of internal and external stakeholders. You will be highly organised and seek to keep people informed. 

You will be proficiency in the suite of Microsoft Office applications, including Word, Excel and Outlook. 

Significant experience in customer facing roles, and the demonstrated ability to deliver high quality customer outcomes is highly desirable to be successful in this role! 

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day fortnight.
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service and Mates in Construction program.
• Our Caboolture offices have local parking on site and are close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au. 

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.